• 5-7 day standard turn around times

• Rush available upon request (additional fees apply), excluding microbiology

• TAT begins on next business day for samples received after 3:30pm or on weekends/holidays

• For Same Day TAT, Samples must be received before 10am

Simply send the containers back to our lab via your preferred courier. Click here and scroll down to see our Lab locations.

Upon purchase of a test, you will receive a CARO Kit:

Testing Containers – We fill your testing containers with the correct preservatives and store them at a specific temperature in our CARO Kit.

Sampling Guidelines – We’ll make sure you know the correct methods of sampling to ensure there aren’t any hiccups in the testing process.

Chain of Custody – This is a standard laboratory form that must be filled out and shipped back to us with the bottles. It’s used by our staff to make sure we do our job right!

The Report – We will send your report via email and you can access it online if you use our service called ClientConnect. Regulation maximum accepted concentrations are listed as well so you can compare your results.

Typically, it takes our lab 5 to 7 business days to fully analyze your samples. Each project is different, and each test is different. Certain tests are subject to 10 day turnaround times. Contact us for specific TATs.

We’ve created this page to help you understand your reports better.

Short answer is.. it depends! Every testing project is different. Our most common kit is the Essential Drinking Water Test Kit. Since we’re an independent lab, we always recommend our customers to ask their local health officer to determine what you need to test for.

We can’t put every test online, there’s a chance we still can test your sample! Submit a Custom Order Request and one of our scientists will get back to you soon.

Yes you can! Each rush order will have a surcharge, depending on how fast you want the turnaround time (TAT) to be.

Note – Some tests can’t be rushed.

As a third-party lab, we cant help interpret your results. Health Authotitys are great resources for this; as they have a health officer in your community thats a free phone. They’re great at listening to scenarios and providng their expert feedback.